Here at Pebble We aim to offer the highest standard of treatment and customer service, below are our salon policies, please take a read through.

gift certificates

Gift Certificates are available for an amount or treatment/s of your choice. Gift Certificates are valid for a period of a year from the date of purchase are non-refundable, under no circumstances will a voucher be extended, however treatments can be exchanged with a treatment of choice.

Offers/ Voucher codes 

Occasionally we run salon offers and also offers through promotional companies, these vouchers have an end date which is made clear at time of Purchase. Please take note of this as salon spaces are limited  we would like to make you aware vouchers will not be extended past the end date so please get these booked in as soon as you can to secure your day of choice.

courses
Purchase a course of six of the same treatment and receive the seventh one free, or a course of 10 with the 11th one free. We are more than happy to advise you on a course tailored to suit you. This offer does not apply to treatments already on a special offer. Courses are nonrefundable or transferable.

cancellation policy
We appreciate some un avoidable events may crop up that could effect your booking however we request where possible that clients provide us with at least 24 hours notice to cancel or re-schedule an appointment to avoid paying a 50% cancellation charge. 

mobile phones
To make your visit as relaxing as possible we ask that all mobile phones be switched off during your appointment to avoid you being disturbed.

Safety Precautions

A consultation form must be filled out prior to a treatment being given Please inform us of any medical conditions including pregnancy when booking, as some treatments may not be appropriate for you.

Punctuality

We kindly request that you arrive on time for appointments so that we can ensure that full treatment time is given to you and to prevent inconvenience to other clients and a consultation form will be filled out on first appointment..

No Smoking Policy

The salon operates a strict no smoking policy.

Client Consultations

All clients will be given a thorough consultation at their first visit. This information is completely confidential.

Payment

We currently  accept cash, cheques and soon we will be taking card. 

Parking

FREE parking is available around the salon currently. You are able to park in front of the salon for an hour or down Bramble Road which is free all day with no restrictions.